Please Let Us Know How We’re Doing by Answering Our Anonymous Customer Satisfaction Survey

1. The Pharmacy staff member you spoke with was friendly and helpful while processing your fertility medication order:

Strongly AgreeAgreeN/ADisagreeStrongly Disagree

2. An offer or an attempt was made to check my prescription insurance benefits for fertility medications to see if the pharmacy could save you money:

Strongly AgreeAgreeN/ADisagreeStrongly Disagree

3. I was told that we have a Fertility Pharmacist available to answer questions and discuss how to properly use and store your fertility medications both during and also after normal business hours:

YesNo

4. My Medication order was received or picked up well packaged and organized:

YesNo

5. Medication Education Instructional Guide(s) for certain manufacturer medications were included with my order:

YesNo

6. A complimentary needle/syringe disposal kit was included with my medication order:

YesNo

7. The process of getting my fertility medications from our pharmacy was handled professionally and with ease:

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

8. I am very satisfied with the customer service experience I received:

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

9. I would recommend this pharmacy to others in need of fertility medications:

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

10. I called the after-hours pharmacist for questions or concerns about my fertility medications and I was thrilled with the level of service and clinical professionalism that I received:

Strongly AgreeAgreeN/ADisagreeStrongly Disagree

11. If I could change one thing about your experience with our pharmacy, what would it be?